Impact of hospital accreditation on quality of care: A literature review.

OBJECTIVE:

To review and analyze the impact of hospital accreditation on quality of care.

METHOD:

We reviewed articles of the hospital accreditation impact on quality of care which had been published in English and Indonesian from 2008 to 2018. Comprehensive searches were conducted in the online databases of ProQuest, CINAHL and ScienceDirect.

RESULTS:

A total of 11 articles were reviewed. We found that the hospital accreditation impacted the quality of care through improved quality of management (81.81%), improved employee participation (27.27%), and improved quality of results (54.54%). The articles studied nurses and other health workers with consideration on their work experience, education, and age.

CONCLUSIONS:

Hospital accreditation has positive impact in improving the quality of services provided in the hospitals. The greatest impact was reflected by the hospitals that had been accredited by the Joint Commission International. The perceptions on which the studies were based came from various health care personnel and were not limited to professional nurses. Therefore, further research is needed to understand the impact of accreditation on the quality of care from the nurses' perception.